> ## Documentation Index
> Fetch the complete documentation index at: https://docs.juicebox.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Do-Not-Contact List

> Use the DNC List to prevent outreach to candidates who work at specific companies.

There’s two ways to add prevent outreach on Juicebox — (1) adding all profiles at a company to the DNC list, or (2) adding individual profiles to the DNC list.

## 1. Company-level DNC

### How to Add Companies to Your DNC List

1. Go to Settings — In the left-hand navigation panel, click **Settings** > **DNC Companies**
2. Search for a Company — In the "Companies in DNC List" field, start typing the name of the company you want to exclude
3. Select the Company — Choose the correct version(s) of the company from the dropdown (e.g. Juicebox, Meta, OpenAI, etc)

![DNC - 1](https://raw.githubusercontent.com/juiceboxwork/docs/kb-migration/images/dnc/DNC_-_1.png)

### DNC Enforcement

When a company is added to your DNC List, Juicebox will do two things:

**1) Prevent Emails from being Sent**

* Juicebox will prevent users from adding profiles currently working at this company to their email sequences.
* Note: this setting *cannot* be overridden by any user. The only way to change it is by the admin adjusting the DNC list.

**2) Exclude in Search**

* Juicebox will exclude contacts from that company in your searches — so you don’t accidentally reach out to current or past employees.
* Note: this can be set to “Auto Exclude Enabled” in the DNC settings page by the admin. However, individual users can still override this by unchecking the option while searching.

![DNC - 2](https://raw.githubusercontent.com/juiceboxwork/docs/kb-migration/images/dnc/DNC_-_2.png)

<Tip>
  Are you on a Business plan and require assistance with bulk uploads to the DNC Companies page?

  Reach out to your Juicebox account manager for assistance. If you have your DNC Companies list in a CSV or table format, we will be able to assist.
</Tip>

## 2. Individual DNC

### How to tag profiles as “Do not contact”

1. In the left-hand navigation panel, click **Contacts**
2. In the **Tags** column for a candidate, click **Add**
3. Add the tag “Do not contact” to the candidate to prevent outreach to them

![Screenshot 2025-05-15 at 5.31.50 PM](https://raw.githubusercontent.com/juiceboxwork/docs/kb-migration/images/dnc/Screenshot_2025-05-15_at_5-31-50_PM.png)

### DNC Enforcement

When a profile is labeled “Do not contact”, Juicebox will prevent any user in your organization from adding the profile to an email sequence.

### Reversing the Tag

By removing the “Do not contact” tag for a given profile, the user will be able to add the candidate to any email sequence.

### Reasons for using DNC tags

Contacts may be excluded due to profile opt-out requests, internal company policies, or other relevant considerations.