> ## Documentation Index
> Fetch the complete documentation index at: https://docs.juicebox.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Gem ATS Integration Set-up

> Enable the two-way integration between Gem ATS and Juicebox.

## About the integration

Juicebox's integration with Gem allows you to:

1. **Export Profiles to Gem**: Save profiles directly into Gem, including contact details, current company and job, profile URLs, and more.
   1. **\[Configurable] Auto-Export:** Juicebox has the ability to auto-export profiles to your ATS with configurable triggers, including after shortlisting, after adding to a sequence, or after an interested response.
   2. **Custom Integration Fields:** On some plans, integration fields can be customized further based on your preferred fields.
2. **Link Gem Jobs to Juicebox**
   1. **Import Job Descriptions**: Import a job description from Gem into Juicebox to automatically kick off a search using the job description.
   2. **Simplify Exports:** When exporting a profile from Juicebox to the ATS, it will automatically be connected to the correct job in the ATS. More details [here](/projects).
3. **View Profiles in Gem**: View profiles already in Gem within Juicebox. Avoid reaching out to the same profile twice, and instantly view your relationship history.

### Start a project via the Gem integration

Open the projects page and select **Import Job from ATS / CRM**. You will then see your Gem jobs and can select the corresponding option.

### Export profiles to Gem

Follow the regular [export](/exports) steps and select **Export to Gem** on either an individual profile or a bulk export. After exporting, you will see the profile created in your Gem account.

### View profiles already in Gem

Juicebox will tag profiles that already exist in Gem. You will see the last modified date, as well as the option to view the profile directly in Gem by clicking the **View in ATS** button.

## Connect Gem to Juicebox

1. Navigate to the **Integrations** tab on the Juicebox platform.

2. Select **Gem** and click **Activate**. You can also use the search bar at the top.

3. In Gem, click on your profile in the bottom left corner and go to **Admin Settings**.

   <Frame>
     <img src="https://mintcdn.com/juicebox-16ef85b6/tNO-66UlDHDzRyum/images/help/ats-setup/gem-1.png?fit=max&auto=format&n=tNO-66UlDHDzRyum&q=85&s=a2f4abffb45ec56bb1f405e84ab21c83" alt="Admin Settings in the Gem profile menu" width="1242" height="1076" data-path="images/help/ats-setup/gem-1.png" />
   </Frame>

4. Go to the **Integrations** tab, scroll down to **Third party applications** and click **Add integration**.

   <Frame>
     <img src="https://mintcdn.com/juicebox-16ef85b6/tNO-66UlDHDzRyum/images/help/ats-setup/gem-2.png?fit=max&auto=format&n=tNO-66UlDHDzRyum&q=85&s=afc593419d0da42e1b2939c7140d96b1" alt="Add integration under Third party applications" width="2144" height="1592" data-path="images/help/ats-setup/gem-2.png" />
   </Frame>

5. Select the company that you want to integrate with and click **Add integration**.

   <Frame>
     <img src="https://mintcdn.com/juicebox-16ef85b6/tNO-66UlDHDzRyum/images/help/ats-setup/gem-3.png?fit=max&auto=format&n=tNO-66UlDHDzRyum&q=85&s=adc9da2b1701f58185fad99b68ffb122" alt="Selecting the company to integrate with" width="1234" height="688" data-path="images/help/ats-setup/gem-3.png" />
   </Frame>

6. Copy the **Shareable access key** and paste it into the connection pop-up.

   <Frame>
     <img src="https://mintcdn.com/juicebox-16ef85b6/tNO-66UlDHDzRyum/images/help/ats-setup/gem-4.png?fit=max&auto=format&n=tNO-66UlDHDzRyum&q=85&s=a6d9c126ccaaa9ca10b31b6bc99e0c5a" alt="Copying the shareable access key in Gem" width="1754" height="574" data-path="images/help/ats-setup/gem-4.png" />
   </Frame>

   <Frame>
     <img src="https://mintcdn.com/juicebox-16ef85b6/tNO-66UlDHDzRyum/images/help/ats-setup/gem-5.png?fit=max&auto=format&n=tNO-66UlDHDzRyum&q=85&s=3b37bb4177a8d5c81e2bdf31c6383d33" alt="Pasting the access key into the connection pop-up" width="818" height="1490" data-path="images/help/ats-setup/gem-5.png" />
   </Frame>

## Add a new source

This step only needs to be completed if it is shown in your connection pop-up.

1. In Gem, click on your profile in the bottom left corner and go to **Admin Settings**.

2. Go to the **Gem ATS** tab, click **Applications** and expand the **Sources** list. Then click **New source**.

   <Frame>
     <img src="https://mintcdn.com/juicebox-16ef85b6/tNO-66UlDHDzRyum/images/help/ats-setup/gem-6.png?fit=max&auto=format&n=tNO-66UlDHDzRyum&q=85&s=c721b1a161d40a2917beeac605d626bf" alt="New source under Applications in the Gem ATS tab" width="2194" height="1100" data-path="images/help/ats-setup/gem-6.png" />
   </Frame>

3. Copy the **Source name** from the connection pop-up.

   <Frame>
     <img src="https://mintcdn.com/juicebox-16ef85b6/tNO-66UlDHDzRyum/images/help/ats-setup/gem-7.png?fit=max&auto=format&n=tNO-66UlDHDzRyum&q=85&s=70b57aa775292fc9bbfead9d003bc5ec" alt="Source name shown in the connection pop-up" width="822" height="1488" data-path="images/help/ats-setup/gem-7.png" />
   </Frame>

4. Paste it into Gem and select **Other** as the source type. Then click **Save**.

   <Frame>
     <img src="https://mintcdn.com/juicebox-16ef85b6/tNO-66UlDHDzRyum/images/help/ats-setup/gem-8.png?fit=max&auto=format&n=tNO-66UlDHDzRyum&q=85&s=a775da40a108b05af8000f8a19e12a54" alt="Creating the source in Gem with type Other" width="1246" height="1104" data-path="images/help/ats-setup/gem-8.png" />
   </Frame>

<Note>
  It might take 1-2 minutes for the source to appear in the list. Refresh the page until you see it.
</Note>

## Tracking URL

This step only needs to be completed if it is shown in your connection pop-up.

1. In Gem, click on your profile in the bottom left corner and go to **Admin Settings**.

2. Go to the **Gem ATS** tab, click **Job boards & posts** and expand the **Tracking link** section. Then click **Create tracking link**.

   <Frame>
     <img src="https://mintcdn.com/juicebox-16ef85b6/tNO-66UlDHDzRyum/images/help/ats-setup/gem-9.png?fit=max&auto=format&n=tNO-66UlDHDzRyum&q=85&s=318831dc3b93d9e9bdb449c75c0989da" alt="Create tracking link under Job boards & posts" width="2178" height="1536" data-path="images/help/ats-setup/gem-9.png" />
   </Frame>

3. Select the same source you created above and click **Create link**.

   <Frame>
     <img src="https://mintcdn.com/juicebox-16ef85b6/tNO-66UlDHDzRyum/images/help/ats-setup/gem-10.png?fit=max&auto=format&n=tNO-66UlDHDzRyum&q=85&s=fdbb490b1ee2428268c54bc1a449fa7e" alt="Selecting the source and creating the link" width="1220" height="782" data-path="images/help/ats-setup/gem-10.png" />
   </Frame>

4. Copy the link and paste it into the connection pop-up.

   <Frame>
     <img src="https://mintcdn.com/juicebox-16ef85b6/tNO-66UlDHDzRyum/images/help/ats-setup/gem-11.png?fit=max&auto=format&n=tNO-66UlDHDzRyum&q=85&s=a732c7c7d4c9ca56de37868c9e1c3289" alt="Pasting the tracking link into the connection pop-up" width="820" height="1488" data-path="images/help/ats-setup/gem-11.png" />
   </Frame>

## Choose a user for actions

Every action executed in Gem, like adding a comment, uploading a CV, or moving an application to another stage, is attributed to a user. Select the responsible user in the connection pop-up. Optionally, you can create a new user in Gem just for this purpose.

<Frame>
  <img src="https://mintcdn.com/juicebox-16ef85b6/tNO-66UlDHDzRyum/images/help/ats-setup/gem-12.png?fit=max&auto=format&n=tNO-66UlDHDzRyum&q=85&s=0165d5bd7e1c3b4bba41e4d2d6e71c32" alt="Selecting the user for actions in the connection pop-up" width="822" height="1488" data-path="images/help/ats-setup/gem-12.png" />
</Frame>

After you have clicked through the remaining pages of the pop-up, the configuration will be completed. If successful, you will see a green **Connected** button in your Integrations marketplace.

Congratulations! You have successfully integrated Gem and Juicebox.

<Note>
  It may take a few minutes for all data to sync between Juicebox and Gem.
</Note>

## Support

For an overview of all integration features, see [ATS Integrations](/ats-integrations). If you're facing any issues with your integration, contact our support team at [support@juicebox.ai](mailto:support@juicebox.ai).
