> ## Documentation Index
> Fetch the complete documentation index at: https://docs.juicebox.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# JOIN Integration Set-up

> Connect JOIN to Juicebox.

## About the integration

Connect JOIN to Juicebox to import job descriptions into your searches and identify profiles that already exist in your ATS.

You can also export profiles to a selected JOIN job.

If JOIN is not visible in your Juicebox Integrations tab, contact [Juicebox Support](mailto:support@juicebox.ai) to confirm availability for your account.

## Before you start

You need access to your company's JOIN account and its **API Credentials** section. If you cannot see that section, ask your JOIN administrator to help with setup.

## Find your JOIN API key

1. Sign in to JOIN.
2. Click your profile circle in the bottom-left corner, then choose **User settings**.
3. Find **API Credentials**.
4. Click **Copy to clipboard** to copy the API key.

## Setting up the integration

1. In Juicebox, open **Integrations**.
2. Select **JOIN** and click **Activate**.
3. Paste the API key into the connection pop-up.
4. Follow the remaining prompts to complete setup.
5. Return to Juicebox and confirm that the integration shows **Connected**.

## Confirm the integration

After the initial sync, check that your company's jobs appear and that Juicebox identifies a candidate who already exists in JOIN.

If the key is rejected, copy it again from JOIN and confirm that it belongs to the company account you intend to connect. Ask your administrator for help if the API Credentials section is unavailable.

## Using the integration

To start a search from a job, open **Projects** and select **Import Job from ATS / CRM**, then choose the relevant JOIN job.

Juicebox identifies profiles that already exist in JOIN, helping your team check for existing records before reaching out.

To send a profile to JOIN, follow the [export steps](/exports) and choose the JOIN export option for the linked job. Confirm that the profile appears in JOIN after the export completes.

<Note>
  The initial sync can take time. Data may continue to appear after the connection is established. If you do not see the expected records, contact Juicebox Support.
</Note>

## Support

For an overview of integration features, see [ATS Integrations](/ats-integrations). If you need help, contact [support@juicebox.ai](mailto:support@juicebox.ai).

For illustrated ATS-side instructions, see [the JOIN connection guide from Kombo](https://help.kombo.dev/hc/en-us/articles/17658999303441).