> ## Documentation Index
> Fetch the complete documentation index at: https://docs.juicebox.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Reporting Stale Profiles

Learn how to flag stale or inaccurate profiles directly from Juicebox so our team can review and update the data.

### Reporting a Profile

If you come across a profile that looks incorrect, outdated, broken, or fake, you can report it directly in Juicebox. Your reports help us keep profile data accurate for everyone.

To report a profile:

1. Open the profile in the contact sidebar.
2. Click the **•••** (more options) menu at the top of the sidebar.
3. Select **Report Profile**.
4. Choose the issue that best describes the problem:
   * **Incorrect information** — profile details look wrong or outdated
   * **Broken link** — a profile link doesn't work (e.g. a 404 error)
   * **Fake profile** — the person or profile does not look real
   * **Other** — something else about the profile needs review
5. Optionally, add details to help us investigate — for incorrect information, please mention the specific field (e.g. name, job title, location).
6. Click **Submit report**. You'll see a confirmation once your report has been submitted.

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### How Often Data Is Refreshed

Juicebox refreshes data on an ongoing basis to keep profiles as current as possible:

* **Profiles** are updated continuously, ranging from daily to monthly depending on the profile.
* **Enriched profile data**, such as GitHub, research, and compensation data, is refreshed on an independent cadence.

Profiles are also refreshed **on demand: w**henever the Agent sources a profile, and whenever you report a profile. Reporting a profile triggers a data check, and in most cases the profile is automatically updated within 24 hours (some cases can take longer to resolve).

### <br />**AI Trust**

Please visit our\*\*[AI Trust Center](https://juicebox.ai/trust)\*\* for more details.