This guide is part of a welcome kit series for Juicebox users. Check out the previous guide on running a search if you haven’t used natural-language search, filters, criteria, or shortlists yet.
- Set up your email and send-on-behalf-of (SOBO) to send sequences
- Create a new sequence using AI or templates
- Edit and personalize the content, including AI commands
- Tailor your sequences and content to maximize reply rates
- Add shortlisted candidates to a sequence and track their responses
Integrate your email
The best candidate outreach is multi-channel: using email, social media ,and phone. Passive candidates may not be checking professional networking sites or job boards, so you’ll want to use email as a key part of your outreach strategy. Depending on your plan, each mailbox can send from 20-500 automated emails per day, so you can maximize outreach and deliverability. To set this up in Juicebox, go to Integrations and then click the link to sign in with your email provider. Once your email status says Connected, you’re ready to reach out to candidates.

Create a sequence
Juicebox lets you create and run automated sequences to reach out to candidates. This also means you can continue to contact candidates even when you’re out of the office, and you can easily follow up with candidates who replied when you return. Click Sequences in the left-hand menu. From here, you can create a new email sequence and check in on existing sequences. Let’s create one by clicking new sequence.



You can add steps to a sequence that take place outside of email, such as LinkedIn or phone calls. But please note that these aren’t automated. You’ll have to take those actions outside of Juicebox, even though you can still use Juicebox to track them alongside candidate progress.
Schedule your sequence
Below the email draft, you’ll see the scheduling options for each email in the sequence. The first step can be sent immediately or scheduled for later.

What makes a good sequence?
Let’s make sure your sequence delivers high reply rates and attracts high-quality candidates to speak with the hiring manager. We’ll focus on email best practices, since this is the core channel you’ll use for sequences in Juicebox:Subject lines
- Keep subject lines between 5-9 words to capture the candidate’s attention
- Personalize the subject line with a variable (for example:
{{First Name}}, interested in a new opportunity?)
Email body
- Personalize with variables, AI commands, and snippets
- Example of variable:
I noticed your experience at {{Current Company}} and would like to invite you to…Example of AI command:{*Brief mention of the candidate's relevant skills.*} - Snippets are pre-saved examples of reusable content that you or your team create
- Example of variable:
- Include bold text and emojis 💪 to make your email stand out
- Include details and benefits of the job or company to provide context
- Include an email signature to reinforce your credibility
- Use Network Mentions (available on the Business plan) to reference specific mutual connections in their network to add personalization

Other ways to increase reply rates
- Design sequences to have 3-5 steps, as this captures 95% of reply rates
- Send to a candidate’s personal email address for a 40% boost in reply rates
- Schedule messages to be sent during mid-morning (9am-12pm local time) on weekdays and Sunday for the highest reply rates, and avoid Fridays and Saturdays
- Using SOBO, send the final emails in a sequence on behalf of a hiring manager, founder, or team lead for a 50% boost in reply rates
Test the sequence
Before going live, test the sequence to make sure it looks as you expect. For each email in the sequence, you’ll see a Preview and test button. Here, you’ll find the option to send yourself (or a colleague) a test email before you set the sequence live with candidates.

Add candidates to a sequence
Once the sequence is live, you can start adding your shortlisted candidates to the sequence. From a project’s shortlist, you can select any number of candidates and click Add to Sequence.
Track metrics on a sequence
Now that you’re reaching out to candidates using sequences, you want to see how they’re performing. Juicebox makes this easy for you by giving you deep analytics, by role, on your sourcing and outreach, all in one place. From the Sequences tab, click any sequence to see how it’s tracking. You’ll be able to see the overall funnel of opens, clicks, replies, and interested candidates, plus the status of each candidate.
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What’s next?
Congratulations! By following this guide, you:- Set up your email and SOBO to automate the sending of sequences
- Created a new sequence using AI or templates
- Edited and personalized the content
- Used best practices to maximize reply rates
- Added shortlisted candidates to a sequence and tracked their responses