Confirm your subscription is active, and what to do if it isn’t.
To confirm that your subscription has been activated, click on your profile icon on the bottom left of the screen.Then, under Your Account, you will see your active subscription.If you have subscribed to a premium plan but are not seeing it activate, contact us via the in-app Contact Support button, or by reaching out to support@juicebox.ai.
If a teammate purchased the plan, make sure you’ve accepted their workspace invitation — check your pending invites. See Add team members for details.