HR Office Integration Set-up

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About the integration

Connect HR Office to Juicebox to import jobs and start searches from their job descriptions. You can also export profiles with resumes to a selected job. This connector does not provide full-database candidate reading for rediscovery.

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Before you start

Ask your HROffice customer success manager to create an API career site for your Juicebox integration. Wait for confirmation before retrieving its credentials. Open Integrations in Juicebox, select HR Office, and choose Activate. Keep the connection window open while completing the steps below. If the integration is not visible, ask Juicebox Support to confirm access for your account.

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Find the API career site

Open Career site settings, or go to Settings > Career Sites > Configuration. Edit the career site whose type is API.

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Copy the credentials and connect

Copy the Portal ID and API Key from that site, enter them in Juicebox, and finish setup.

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Confirm the integration

Finish the connection window and return to Juicebox. Confirm that the connection has completed, then allow the initial sync to populate your data.

• Check that the expected jobs appear in Juicebox.
• Export a test profile with a resume to a selected job, then verify the application in HR Office.

If validation fails, check the credentials, account or region, and permission list shown in the connection window. Contact Juicebox Support if the expected data is still missing.

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Using the integration

Start from an imported job on the Projects page to create a search linked to that job. To send a profile to HR Office, follow the export steps and select the connected ATS and intended job.

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Support

For help, contact support@juicebox.ai. For an overview of available workflows, see ATS Integrations. ATS-side setup reference: Kombo’s HR Office connection guide.