About the integration
Connect TrackerRMS to Juicebox to import jobs and start searches from their job descriptions. You can also export profiles with resumes to a selected job. Existing candidates can be identified in Juicebox and used for rediscovery, subject to the access granted to the connection.Before you start
Use an account with access to Tools & Settings. Check your login URL for the hosting region:evous means United States, evoca means Canada, and evogl means Rest of world.
Open Integrations in Juicebox, select TrackerRMS, and choose Activate. Keep the connection window open while completing the steps below. If the integration is not visible, ask Juicebox Support to confirm access for your account.
The screenshots show vendor settings or the connection window provided by Kombo. Use the credentials, source labels, permissions, and URLs from your own connection; screenshot values are examples.
Retrieve an access token
Open your user menu, then Tools & Settings > Security > Security Settings. In the API section, copy the existing access token, or generate one if there is none. Generating a replacement invalidates the previous token, so coordinate that change if other integrations use it.
Open Tools & Settings from the user menu.
Locate the API section under Security Settings.
Connect the correct region
Select the region matching your TrackerRMS login URL, enter the Access Token, and select Set up integration. If validation fails, check the region and full token before considering token replacement.
Select the region and enter the access token.
Confirm the integration
Finish the connection window and return to Juicebox. Confirm that the connection has completed, then allow the initial sync to populate your data.- Check that the expected jobs appear in Juicebox.
- Find a known candidate and confirm that the information available matches your configured access.
- Export a test profile with a resume to a selected job, then verify the application in TrackerRMS.