How can I add team members to the Growth Plan?

The Growth plan allows for up to five (5) seats, and each seat comes with an additional set of contact and export credits (see All About Credits for current amounts). If you would like to add more than five team members, consider upgrading to the Business plan.

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Inviting team members

If your team member already has an account on Juicebox (including a free account), you can invite them directly through the Team Members settings. When they accept your invite, they will be automatically moved from their current plan to your Growth plan workspace. The same invitation process works for both new users and existing account holders. If your team member does not have an account on Juicebox yet, click on your name/organization at the bottom left corner. Next, select Invite Members. You can then send an email invitation to your team member to join the organization with you. When inviting a team member, a popup will appear indicating you’ll be charged based on your contract. Click accept to complete the invitation.

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Adding additional seats

If you need to purchase additional seats before inviting team members, you can do so through your account settings without contacting support:

1. Click on your profile icon at the lower left corner of Juicebox, then select Account Settings.
2. Navigate to Plan and Billing.
3. Select Modify Plan.
4. Increase the number of seats to your desired amount.
5. Confirm the changes.

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After sending invitations

Once you send the invitation, the team member will need to accept it to join your organization. If they log in and see a “free trial” status instead of being part of your Growth plan organization, they should check for pending invites and accept the invitation. If you have any further questions, reach out to us at support@juicebox.ai.